bubbagump:
I am the co-inventor of the product that has cause such a stir. However, I did not author the original message to this string. I was alerted - via a webwide search worm program we use - that our company name had been used in a Yahoo forum. I popped in, saw the situation and threw in my 2c worth. (please see my previous post)
I totally empathise with you. I started a cervical cancer group several years ago (had written a book about it). We had several hundred members and helped lots of people; however, the group started to get spammed (BIGTIME). To stay ahead of the problem would require a full time group monitor. Long story short: Everyone got disgusted with the spam and it destroyed the group. Long story short / no one posts any more and the group is dead.
So I get it, bubbagump. It is a bad situation.
Please allow me to proffer a response to your well-made points:
First, we are offering to give 5 members one of our Heating Pouches at no cost / no shipping charges, so that they can test them and make a totally unbiased report to your group. I do not know how one could be more forthright - in that there is always the possibility that one or more of those who receive our product could have some sort of problem with it and make a bad report. (i.e. they may attempt to use it w/o reading the Instruction booklet and ???)
Your concern with regard to those who try to represent themselves as having RA, but do not, is understandable. I had that problem with 'hired lurkers' in our group. It is a BIG problem.
Nonetheless, in this case, I will tell you that the person who posted the original message (call him "Ron") was actually a customer of ours a few months ago. He contacted us recently and said he liked the Heating Pouch so much that he wanted to become a reseller. He was putting together a website where his intention is to sell only products that had helped him with his problems with RA. (He is living on disability.) He purchased a fairly large inventory.
He doesn't know that I posted to the group and, because he was so bothered by the attacks on him, I doubt that he will ever return - on his own. But hopefully, we can salvage this situation. If so, I plan to tell him what happened and ... who knows ... maybe some of you guys will purchase a few units from him later.
By the way, we have only shipped 3 units to the members and we promised 5. So if you want one of the 2, please let us know asap.
Best regards.
William Lewis
310.926.5978
will@jointheat.com