You used to be able to get a human being on the phone - now it is impossible to get through! And they are not returning voice mails. Is anyone else having trouble contacting CVS/Caremark?
Tara, have you tried the specialty pharmacy? I wonder if they have had changes this year. I use them but have not tried to contact them this year. I have had my frustrations with them in the past! Waddie Do they have a web page? Try going to a CVS and ask them to assist you.Someone finally called me back last night and said my Cimzia script was sent back for a "second review." They might know with 48 hours. I'll see about the website but if they respond to emails the way they respond to voice mail, I don't know.